WARRANTY AND CERTIFICATIONS
WARRANTY FOR DOSING PUMPS AND CONTROLLERS
EMEC dosing pumps and controllers are the only ones worldwide in the sector to be guaranteed for 5 years*.
The high quality of the “Made in Italy” EMEC design, the highest reliability of the components used and the accurate controls and management of production processes system make easy and natural for us to offer a warranty period superior to the others and, also in case of possible repair or replacement, to be able to extend the warranty of each interested component for a further year.
Because EMEC dosing pumps and controllers have always been a guarantee of quality and reliability.
* The warranty obviously does not cover the replacement of consumable components, while for PRIUS motor-driven metering pumps the warranty remains for 2 years. The warranty includes the free repair or replacement of the product components that are defective at the origin due to manufacturing defects, unless conditions external to the product functioning have occurred. Therefore interventions carried out for the replacement of components that can be worn out or removed are excluded, unless their breakage or malfunctioning can be attributed to original defects.
In the event that replacement of the entire product is necessary, the expiry and terms of the original warranty remain unchanged.
The very high quality of EMEC's production process, which includes 10 quality controls throughout the production cycle for each single dosing pump produced and 5 for each control instrument, is guaranteed by the adoption of a quality management system that is 100% compliant with the ISO 9001 standard.
The ISO 9001:2015 certification represents the international reference standard for quality management. It guarantees the adoption of an organizational model that points first and foremost to customer satisfaction with regard to the products supplied, but also to the continuous improvement of business performance to ensure its customers the maintenance and improvement over time of the quality of their products and services.
The ISO 9001 standard naturally integrates with the other two management standards adopted by EMEC, ISO 14001 and ISO 45001, which concern safety in its production facilities and environmental protection. Because for EMEC the responsibility to offer the highest quality products is as important as ensuring the protection of both our workers and the environment in which we live.
The adoption of an environmental management system compliant with the international standard ISO 14001:2015 arises instead from the awareness of the imprint that human activities leave on the planet. The EMEC management system for environmental protection reduces the impact of production processes (with emissions well below the prescribed limits), and of the products and raw materials used (with the recovery of waste materials such as chips of wood, iron, aluminum, copper, bronze and brass, pre-printed electronic boards and emulsified oil), also implementing an energy saving system that covers all the company spaces and also makes use of renewable energy sources.
In fact, the ISO 45001:2018 certification guarantees the application of an organizational model to manage workers' safety and health in an organic and systematic manner, eliminating or minimizing risks for personnel. In fact, in recent years the rate of accidents in EMEC has been close to zero./p>
The compliance of the EMEC company management systems with the ISO 9001, ISO 14001 and ISO 45001 standards has been certified by Quality Austria and the IQNet international certification network.
The UL and CAN/CSA C22.2 61010-1 certification obtained from EMEC dosing pumps and control instruments guarantees absolute compliance with the general electrical safety requirements against the danger of electric shock, mechanical accident, overheating, fire, liquids under pressure or electromagnetic radiation. The EMEC offer also includes a series of motor-driven dosing pumps certified to meet the requirements of the Atex directive 2014/34/EU (Cat. 2 and 3), which guarantees their use in complete safety in the presence of potentially explosive atmospheres.
The NSF/ANSI 50-2016a certification ensures that EMEC pumps do not release hazardous contaminants into the water and can therefore be used safely in recreational facilities such as swimming pools, spas and whirlpools.
DISPOSAL OF EMEC PRODUCTS
As required by Italian and European regulations on the disposal of electrical and electronic equipment (WEEE), the silver label of all control instruments, agitators, skids and all EMEC dosing pumps, has the symbol indicating they should not be disposed of with other household waste at the end of their working life.
More detailed information on disposal methods in accordance with Directive 2012/19 / EU are also included in the documentation of each product.