{"id":14217,"date":"2026-01-26T17:55:22","date_gmt":"2026-01-26T17:55:22","guid":{"rendered":"https:\/\/trial.emecpumps.org\/service\/retours-et-reparations\/"},"modified":"2026-09-21T14:09:19","modified_gmt":"2026-09-21T14:09:19","slug":"retours-et-reparations","status":"publish","type":"page","link":"https:\/\/www.emecpumps.com\/fr\/service\/retours-et-reparations\/","title":{"rendered":"Retours et r\u00e9parations"},"content":{"rendered":"\t\t
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Retours et r\u00e9parations<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Assistance technique rapide et fiable<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\/ description \/<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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Gestion structur\u00e9e du service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Nos proc\u00e9dures de traitement des r\u00e9parations, sous garantie et hors garantie, sont constamment mises \u00e0 jour et optimis\u00e9es pour garantir une efficacit\u00e9 maximale, tant en termes d\u2019organisation des processus, de rapidit\u00e9 d\u2019ex\u00e9cution que de s\u00e9curit\u00e9 des op\u00e9rateurs.<\/p>

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En cas de retour pour remplacement, r\u00e9paration ou autre, il est n\u00e9cessaire de contacter votre repr\u00e9sentant commercial (ou, \u00e0 d\u00e9faut, ordini@emec.it, en pr\u00e9cisant les donn\u00e9es n\u00e9cessaires) afin de convenir et de mettre en place la proc\u00e9dure \u00e0 suivre en fonction de l\u2019objectif de l\u2019op\u00e9ration. Pour garantir la qualit\u00e9 et la rapidit\u00e9 du service de retour, nous demandons \u00e9galement \u00e0 nos clients de joindre le nouveau formulaire de retour (MDR) et le nouveau formulaire de d\u00e9contamination \u00e0 l\u2019envoi du produit. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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Formulaire de retour (MDR)<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Utilis\u00e9 pour analyser la proc\u00e9dure \u00e0 appliquer au retour des produits afin de r\u00e9duire au maximum les d\u00e9lais de traitement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Formulaire de d\u00e9contamination<\/h3>\t\t\t\t<\/div>\n\t\t\t\t
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Conform\u00e9ment \u00e0 la l\u00e9gislation en vigueur et aux fins de celle-ci, il incombe \u00e0 l\u2019utilisateur de nettoyer et de d\u00e9contaminer tous les mat\u00e9riaux retourn\u00e9s \u00e0 EMEC. Ce formulaire nous permet d\u2019analyser le niveau de dangerosit\u00e9 des produits chimiques ayant pu entrer en contact avec les instruments afin que nous puissions appliquer les mesures les plus appropri\u00e9es pour prot\u00e9ger nos employ\u00e9s. Ce formulaire doit \u00eatre rempli dans toutes ses parties et joint au document de transport. La pr\u00e9sence du formulaire de d\u00e9contamination est une condition pr\u00e9alable \u00e0 l\u2019ouverture du colis et du dossier de travail correspondant. Un formulaire doit \u00eatre rempli pour chaque produit si l\u2019envoi se compose de plusieurs colis. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\/ t\u00e9l\u00e9chargement \/<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t

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Politique d\u2019acceptation des retours <\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Conditions g\u00e9n\u00e9rales<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Autre chose
que vous aimeriez savoir ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Dites-nous ce dont vous avez besoin. Notre \u00e9quipe est pr\u00eate \u00e0 fournir plus d’informations sur EMEC, nos produits et les solutions les mieux adapt\u00e9es \u00e0 votre application. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tCONTACT<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Assistance technique rapide et fiable \/ description \/ Gestion structur\u00e9e du service Nos proc\u00e9dures de traitement des r\u00e9parations, sous garantie et hors garantie, sont constamment mises \u00e0 jour et optimis\u00e9es pour garantir une efficacit\u00e9 maximale, tant en termes d\u2019organisation des processus, de rapidit\u00e9 d\u2019ex\u00e9cution que de s\u00e9curit\u00e9 des op\u00e9rateurs. En cas de retour pour remplacement, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":14179,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-14217","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nRetours et r\u00e9parations - EMEC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.emecpumps.com\/fr\/service\/retours-et-reparations\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Retours et r\u00e9parations - EMEC\" \/>\n<meta property=\"og:description\" content=\"Assistance technique rapide et fiable \/ description \/ Gestion structur\u00e9e du service Nos proc\u00e9dures de traitement des r\u00e9parations, sous garantie et hors garantie, sont constamment mises \u00e0 jour et optimis\u00e9es pour garantir une efficacit\u00e9 maximale, tant en termes d\u2019organisation des processus, de rapidit\u00e9 d\u2019ex\u00e9cution que de s\u00e9curit\u00e9 des op\u00e9rateurs. 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