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Privacy Policy

Information Statement Pursuant
To Eu Regulation 2016/679 (Gdpr)

DATA CONTROLLER
EMEC srl
Legal and Administrative

 

Offices: Corso Vittorio Emanuele II, 15 20122 Milan (MI) – Italy
VAT No. 00620840579 – Tel. 0746.22841

Production Unit: Via Donatori di Sangue, 1 02100 Rieti (RI) – Italy
E-mail address of the Data Controller: privacy@emecpumps.com

PEO address of the Data Controller: info@emec.it

PEC address of the Data Controller: emec@itpec.it

 

DATA OF THE DATA PROTECTION OFFICER (hereinafter “DPO”)

 

The DPO is Dr. Giuliano PALOTTO, domiciled for this assignment at the Rieti production unit of the Data Controller

PEO address of the DPO: privacy@emecpumps.com

Communication to the Guarantor Authority prot. no. 0005116 of 17/06/2025

TYPES OF DATA COLLECTED


The provision of common data is necessary to ensure, respectively, the execution of the contractual relationships and the respect of internal administrative procedures for the fulfilment of the legal requirements or regulations in force in Italy.
The Personal Data collected, either autonomously or through third parties, include: Cookies, Usage data, name, phone number, email.
Full details on each type of data collected are provided in the dedicated sections of this privacy policy or by using specific information statements viewed before the collection of the data.
The Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Website.
Unless otherwise specified, all Data required by this Website are mandatory. If the User refuses to communicate this data, it may be impossible for this Website to provide the Service. In the cases in which this Website indicates some Data as optional, Users are free to refuse to disclose such Data, without this having any consequence on the availability of the Service or its operation.
Users who have doubts about mandatory Data are invited to contact the Data Controller.
Any use of cookies or other tracking tools by this Website or the owners of third party services used by this Website, unless stated otherwise, aims to provide the Service requested by the User, in addition to additional purposes described herein and in the Cookie Policy, if available.
The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Website and guarantee that he/she has the right to communicate or disseminate the data, indemnifying the Data Controller from any liability towards third parties.

The myEmec app collects data on the user’s location to enable the search functionality for EMEC devices in order to connect to them. A dialogue box anticipating the request for geolocation permission is shown. Should the user not authorize the app for geolocalization, the app will not collect such data unless the user subsequently authorizes this manually in its phone settings.

MODE AND PLACE OF PROCESSING OF THE DATA COLLECTED
PROCESSING METHOD

  • The Data Controller shall take appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of Personal Data.
    Processing is carried out using IT and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other subjects may have access to the Data such as those involved in organising this Website (administration, sales, marketing, legal, and system administrators) or external parties (such as supplier of third technical services, mail carriers, hosting providers, computer companies, media agencies). If necessary, the Data Controller will appoint these subjects as Data Processors. The Data Controller can be asked for the updated list of Data Processors.
    LEGAL BASIS OF THE PROCESSING
    The Data Controller processes personal data relating to the User if any of the following conditions exist:
  • The User has given consent for one or more specific purposes; Note: in some jurisdictions, the Data Controller may be authorized to process Personal Data without the need for the User’s consent or one of the legal bases set forth below, until the User does not object (“opt-out”) to such processing. However, this is not applicable if the processing of Personal Data is regulated by European legislation regarding the protection of Personal Data;
  • The processing is necessary for the execution of a contract with the User and/or the implementation of pre-contractual measures;
  • Processing is needed to comply with a legal obligation to which the Data Controller is a subject;
  • Processing is needed to perform a task carried out in the public interest or to exercise public powers with which the Data Controller is vested;
  • Processing is needed to achieve the legitimate interest of the Data Controller or third parties.
    However, it is always possible to ask the Data Controller to clarify the concrete legal basis of all processing and, in particular, to specify whether the processing is based on the law, provided for by a contract, or needed to conclude a contract.

PLACE


The Data is processed at the Data Controller’s operational headquarters and at any other place where the parties involved in processing are located. Contact the Data Controller for further information.
The User’s Personal Data may be transferred to a country other than the country in which the User is located. To obtain more information about the place of processing the User can refer to the section on the processing of personal data.
The User has the right to obtain information about the legal basis of the transfer of Data outside of the European Union or to an international organisation under public international law or formed by two or more countries, such as the UN, as well as about the security measures adopted by the Data Controller to protect the Data.

If one of the transfers mentioned above takes place, the User can refer to the respective sections of this document or ask the Data Controller by contacting him/her at the contact details shown at the beginning of this document

RETENTION PERIOD


The Data is processed and stored for the time required for the purposes for which they were collected.


Therefore:
• Personal data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until the implementation of that contract is completed.• The personal data collected for purposes related to the legitimate interests of the Data Controller will be retained until the fulfilment of such interest. The User can obtain more information on the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.
When the processing is based on consent, the Data Controller may retain the Personal Data for a longer period of time, until said consent is not revoked. Furthermore, the Data Controller may be required to keep the Personal Data for a longer period of time in compliance with a legal obligation or by order of an authority.

 

The Personal Data will be deleted at the end of the retention period. Therefore, on the expiry of that period, the right of access, cancellation, correction and the right to Data portability will no longer be exercised.

THE PURPOSES OF THE PROCESSING OF THE DATA COLLECTED


The User’s Data is collected to allow the Data Controller to provide its Services (invoicing, reporting, transport documents, etc.) as well as for the following purposes: Statistics, Contacting the User, Remote management of installations.
To get more detailed information about the purpose and means of processing Personal Data concretely relevant for each purpose, the User can refer to the relevant sections of this document.

DETAILS ON THE PROCESSING OF PERSONAL DATA
Personal Data is collected for the following purposes and using the following services:

• BUSINESS SERVICES
Common data will be processed with electronic and physical support of the following means:
Purposes: fulfilment of fiscal and accounting obligations, processing, printing, packaging and sending invoices, Management of litigation (contracts, orders, arrivals, invoices), Customer Management (contracts, orders, shipping, and invoices)
Personal data collected: email, name and phone number.

 

• CONTACT THE USER
Contact form (this Website)
By filling in the contact form with his or her Data, the User consent to the use for responding to requests for information cost estimates, company, and production information newsletters or any other kind indicated by the header of the form.
Personal data collected: email, name, and phone number, Website.


• STATISTICS
The services contained in this section enable the Data Controller to track and analyse traffic data and are used to keep track of User conduct.
Google Analytics with anonymized IP (Google Inc.)
Google Analytics is a web analysis service provided by Google, Inc. (“Google”). Google uses the Personal Data collected to trace and examine the use of this Website and to compile and share reports with other services developed by Google.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
This integration of Google Analytics makes your IP address anonymous. Anonymisation works by shortening the IP address of the Users within the borders of the member states of the European Union or in other countries participating in the agreement on the European Economic Area. Only in exceptional cases, the IP address will be sent to Google’s servers and shortened within the United States.
Personal Data collected: Cookies and Usage data.
Place of processing: USA – Privacy Policy – Opt Out.

Youtube


Youtube is a platform owned by Google, for the sharing of videos that uses cookies to collect users’ information and navigation devices. The videos on the website do not convey access cookies on this page, since the “advanced privacy (no cookie)” option has been set by which YouTube does not store information about visitors unless they voluntarily reproduce the video.
Cookie: test cookie .doubleclick.net non is not a permanent cookie, but is used to check if the user’s browser supports cookies.
For more information about the use of data and its processing by Google, we recommend consulting the information statement on the specific page prepared by Google, and on the page on How Google uses the data when partner websites or apps are used.

 

Social Network Plugins


This site also incorporates plug-ins and/or buttons for social networks, in order to allow easy sharing of content on your favourite social networks. These plugins are programmed so as not to set cookies to access the page, in order to safeguard your privacy. Cookies may be set, if provided by social networks, only when the user makes effective and voluntary use of the plugin. Please note that if the user browses while being logged into the social network, then he or she has already consented to the use of cookies conveyed through this website when logging into the social network.
The collection and use of the information obtained through the plugin are governed by the respective privacy policies of the social networks, to which reference is made.
– Facebook – (cookie information statement link)
– Twitter – (cookie information statement link)

• REMOTE MANAGEMENT SYSTEMS

 

The data contained in this section, allow the Manager to receive information or warnings about anomalies that may occur in the systems that are controlled remotely.
The alerts are usually sent by e-mail and/or SMS.
Personal Data collected: First name, Last name, email address, and phone number of the facility manager.
Place of processing: Italy – Privacy Policy – Opt Out.

 

• APP “MYEMEC”

 

Access to the app is only available to users created by EMEC and allows connection and management of EMEC devices only. Users may request the removal of their profile and all associated data by accessing the section Profile->Request Account Deletion.

 

RECIPIENTS

 

The personal data may be known only to the personnel in charge of data processing and may be communicated to:

Third parties who are entrusted with communications and other processing activities to which the communication data is necessary to comply with laws or regulations (administrative, accounting and management).
Personal data will not be disclosed for other purposes or, even less, disseminated.

 

USER’S RIGHTS


Users can exercise certain rights with respect to the Data processed by the Data Controller.
In particular, the User has the right to:
• Revoke the consent at any time. The User may revoke his/her previously expressed consent to the processing of personal data.
• Object to the processing of his/her Data. The User can object to the processing of hi/her Data when it occurs on a legal basis other than consent. Further details on the right of opposition are indicated in the section below.
• Access Data. The User has the right to obtain information about the Data processed by the Data Controller, on certain aspects of the processing, and to receive a copy of the processed Data.
• Check and ask for correction. The User can verify the correctness of his/her Data and request the updating or correction.

• Restrict processing. Under certain conditions, the User may request the limitation of the processing of his/her Data. In this case, the Data Controller will not process Data for any other purpose, if not for storage.
• Delete or remove of Personal Data. When certain conditions are fulfilled, the User can request that the Data Controller cancels his/her Data.

• Receive Data or transfer it to another data controller. The User has the right to receive his/her Data in a structured format that is commonly used and can be read on an automatic device and, where technically feasible, to obtain the transfer to another data controller without any obstacles. This provision is applicable when the Data is processed with automated tools and the processing is based on the User’s consent, on a contract of which the User is a party, or on contractual measures connected to it.
• Lodging a compliant. The User can lodge a complaint with the competent personal data protection authority or act in court.


DETAILS ON THE RIGHT OF OPPOSITION


When personal data is processed in the public interest, in the exercise of official authority of which the Data Controller is vested, or to pursue a legitimate interest of the Data Controller, Users have the right to object to the processing for reasons related to their particular situation.
Please note that, if Data is processed for direct marketing purposes, Users can oppose the processing of data without providing any reasons. To find out if the Data Controller processes data for direct marketing purposes, the Users can refer to the respective sections in this document.


HOW TO EXERCISE THE RIGHTS


To exercise User rights, Users can send a request to the Data Controller using the contact details specified in this document. Requests are filed without charge and dealt with by the Data Controller as soon as possible, in any case within one month.

 

COOKIE POLICY


This Website makes use of Cookies. To learn more and to view the detailed information, you may contact the company at the email address privacy@emecpumps.com.

ADDITIONAL INFORMATION ON PROCESSING

DEFENSE IN COURT

The User’s Personal Data may be used by the Data Controller in court or in the preparatory stages of any legal proceedings to defend against abuse in the use of this Website or related Services by the User.
The User declares to be aware that the Data Controller may be obliged to disclose the Data by order of public authorities.

SPECIFIC INFORMATION

Upon the User’s request, in addition to the information contained in this policy, this Website may provide the User with additional and contextual information concerning specific Services, or the collection and processing of Personal Data.

SYSTEM LOGS AND MAINTENANCE

For operational and maintenance purposes, this Website and any third-party services it uses may collect system logs, i.e., files that record interactions and may also contain Personal Data, such as the User’s IP address.

INFORMATION NOT CONTAINED IN THIS POLICY

Further information regarding the processing of Personal Data may be requested at any time from the Data Controller using the contact details provided.

RESPONSE TO “DO NOT TRACK” REQUESTS

This Website does not support “Do Not Track” requests.
To find out if any third-party services used support them, the User is invited to consult their respective privacy policies.

CHANGES TO THIS PRIVACY POLICY

The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page and, if possible, on this Website, as well as, where technically and legally feasible, by sending a notification to Users through one of the contact details held by the Data Controller. Please therefore consult this page regularly, referring to the date of the last modification indicated at the bottom.

 

Last modified: 17/06/2025

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