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CUSTOMER SUPPORT SERVICE - EVALUATION SURVEY

Dear Customer, your feedback is important to us!

We kindly ask for just a minute of your time to help us improve our Post-Sales Technical Support service.

Question 1 out of 11
Introduction

Before starting, please fill in the following fields:

1. Use of Technical Support Service
2. Response Time
3. Courtesy and Availability of the Operator
4. Quality of the Answers Provided
5. Technical Competence of the Operator
6. Effectiveness of the Intervention
7. Overall Experience
8. Contact Channel
9. Follow-up and Continuity
10. Suggestions and Improvements