EMEC support is provided by a qualified multilingual assistance service accessible 24 hours a day, at the customers’ disposal from product delivery to check its correct operation over the time, either by technical intervention directly on the systems or by remote assistance.

Our support service is available by telephone, by email or by filling out the online request form.

Consult the related sections for information on Spare parts or Returns and repairs.

Complaints

To submit a complaint, please write to support@emec.it, specifying the serial number of the item (shown on the label) and attaching a photo or video of the product.
Alternatively, you can contact us by phone at our direct number +39 0746 22846